24/7 Medical Receptionist | Every Patient Call Answered
AI Answering Service for Medical Offices
Patients call when they’re worried—not when your office is open. Our virtual receptionist answers 24/7, captures what every patient needs, and sends it to your team within seconds. Available with accents that match your market—Singaporean, American, British, Australian, and more.
Free to try — no credit card
Why Medical Offices Need an AI Answering Service
Patients Expect to Reach You
Healthcare is personal. When patients can’t get through, they feel neglected—and they find a new doctor. Your front desk can’t answer every call while caring for patients in the office.
Front Desk Overwhelm
Check-ins, insurance verification, patient questions—your receptionist is stretched thin. Meanwhile, the phone keeps ringing. Our overflow reception service ensures every call is answered.
After-Hours Patient Calls
Patients worry at night and on weekends. They want to reach someone and be heard. Our after-hours answering service captures their information and sends it to your team, even when you’re closed.
Missed Calls Cost Patients
Missed appointments cost medical practices thousands monthly. When every patient call is captured and in your inbox within seconds, your team can confirm the slot instead of losing the patient to voicemail.
What You Get
Your WhatsApp and Phone Number, Answered
One assistant, on both the lines your customers actually call you on. It holds a real conversation — no menus, no press one for sales — and it answers in whichever language your caller opens in, across dozens of them.
Your WhatsApp
WhatsApp calls land on your personal phone, usually at the worst moment. The assistant answers them on the number you already use, and WhatsApp stays on your phone. You always get first chance to pick up yourself. It keeps working when your phone is off.
Your Phone Line
Take a new number or forward the one you already use. When you can’t pick up, the assistant does — answering the question, taking the caller’s name and what they wanted, and putting it in front of you straight away. No call goes unanswered.
How It Works
Get Your Medical AI Receptionist Live in Minutes
Sign up and it builds itself. You handle the patients.
1 - Add Your Practice Details
You shape your assistant around your services, appointment types, and call handling procedures. Primary care, specialists, urgent care—whatever you provide.
2 - In Your Inbox in Seconds
No EHR or calendar to connect. Every patient call — who rang, what they need, and when they want to be seen — arrives in your inbox within seconds, and can post to your own systems by webhook. Your team confirms the appointment.
3 - Start Serving Patients
Your AI answers every call 24/7. Every enquiry is captured and in your inbox within seconds. Urgent calls get flagged for callback.
Pricing
AI Answering Service Pricing for Medical Offices
A few captured patient calls per month pay for the service. Flat monthly plans that answer every call and capture every enquiry.
WhatsApp Plan
PopularYour AI assistant answers WhatsApp calls on the number you already use — while WhatsApp stays on your phone. Live within minutes of signing up. Includes 600 minutes a month — around 200 calls.
No setup fee.
- Answers WhatsApp calls 24/7 on the number you already use
- Your phone rings first — it steps in only if you don’t
- Still answers when your phone is off, flat or out of range
- Add it to your website so visitors reach it in one tap
- Speaks whichever language your caller opens in
- You find out who called and what they wanted
- Written up and emailed to you as soon as the call ends
- Webhooks — send every call straight into your own systems
Phone Plan
Everything in the WhatsApp Plan, plus a phone line. AI answers when you can’t, takes a message, and emails you the details. Includes 1,000 minutes a month — around 330 calls.
No setup fee.
- Everything in the WhatsApp Plan, plus:
- A dedicated phone number, or forward your existing line
- Missed call answering 24/7 on your phone line
WhatsApp answering starts immediately; a new phone number takes a few business days, since telecoms regulators in most countries require paperwork before one can be issued. Forwarding a number you already own is quicker.
Start free trialFAQ
Frequently Asked Questions
The things people ask before they sign up.
Answering Your WhatsApp Tonight.
The WhatsApp Plan is live within minutes — scan one code and it starts picking up the calls you miss, on the number you already use. Fourteen days free, no card, cancel any time.
Start free trial