24/7 Retail Receptionist | Customer Service

AI Answering Service for Retail Stores

Customers call to ask about stock, hours, and directions—often when your staff is busy with shoppers in-store. Our virtual receptionist answers 24/7 and handles inquiries professionally. Available with accents that match your market—Singaporean, American, British, Australian, and more.

Free to try — no credit card

Why Retail Stores Need an AI Answering Service

Your Staff Can’t Help Callers and Shoppers at Once

When the store is busy, the phone rings unanswered. Customers calling to check if you have something in stock give up and shop elsewhere.

Floor Staff Is Busy

Your team is helping customers in the store, working the register, and restocking shelves. They can’t drop everything for phone calls.

Stock and Hours Questions

Do you have this in size 10? Are you open Sunday? Simple questions go unanswered—and potential customers go elsewhere.

Before-Trip Calls

Customers call before driving to your store. If they can’t confirm you have what they need, they shop online or visit a competitor.

What You Get

Your WhatsApp and Phone Number, Answered

One assistant, on both the lines your customers actually call you on. It holds a real conversation — no menus, no press one for sales — and it answers in whichever language your caller opens in, across dozens of them.

Your WhatsApp

WhatsApp calls land on your personal phone, usually at the worst moment. The assistant answers them on the number you already use, and WhatsApp stays on your phone. You always get first chance to pick up yourself. It keeps working when your phone is off.

Key Features

Your Phone Line

Take a new number or forward the one you already use. When you can’t pick up, the assistant does — answering the question, taking the caller’s name and what they wanted, and putting it in front of you straight away. No call goes unanswered.

Key Features

How It Works

Get Your Retail AI Live in Minutes

It builds itself when you sign up. You handle the sales.

1 - Add Your Products

You shape your assistant around your products, hours, policies, and common customer questions.

2 - FAQ & Info Setup

AI learns your frequently asked questions and provides accurate, helpful answers.

3 - Start Serving Callers

Your AI answers every call 24/7. Questions get answered. Customers come to your store.

Pricing

AI Answering Service Pricing for Retail

Answer every call and capture every product inquiry, so fewer callers give up.

WhatsApp Plan

Popular

Your AI assistant answers WhatsApp calls on the number you already use — while WhatsApp stays on your phone. Live within minutes of signing up. Includes 600 minutes a month — around 200 calls.

US$228per month.
No setup fee.
  • Answers WhatsApp calls 24/7 on the number you already use
  • Your phone rings first — it steps in only if you don’t
  • Still answers when your phone is off, flat or out of range
  • Add it to your website so visitors reach it in one tap
  • Speaks whichever language your caller opens in
  • You find out who called and what they wanted
  • Written up and emailed to you as soon as the call ends
  • Webhooks — send every call straight into your own systems
Start free trial

Phone Plan

Everything in the WhatsApp Plan, plus a phone line. AI answers when you can’t, takes a message, and emails you the details. Includes 1,000 minutes a month — around 330 calls.

US$348per month.
No setup fee.
  • Everything in the WhatsApp Plan, plus:
  • A dedicated phone number, or forward your existing line
  • Missed call answering 24/7 on your phone line

WhatsApp answering starts immediately; a new phone number takes a few business days, since telecoms regulators in most countries require paperwork before one can be issued. Forwarding a number you already own is quicker.

Start free trial

Enterprise

Need more? We can create a custom plan based on your needs.

Request a Quote

FAQ

Frequently Asked Questions

The things people ask before they sign up.

No. On WhatsApp it answers on the number you already use. On a phone line you can either forward the line you have or take a new number from us — whichever suits you. Your number is yours; nobody should have to reprint their signage to try something.
You scan a code once and it connects. WhatsApp stays on your phone exactly as it is, and you always get first chance to pick up yourself. It only steps in when you don’t — including when your phone is off, flat, or out of range.
Dozens — including English, Spanish, Mandarin, Arabic, Malay and Tamil. Each assistant speaks one of them, fluently and with the accent you choose rather than a generic call-centre voice. If you serve more than one language, run a number for each: a Mandarin line that is properly Mandarin from the first word beats one line that guesses.
Minutes, not days. Choose a plan and your assistant is built automatically — we email you a link, you open it on a computer and scan one code to connect WhatsApp, and it starts answering. You can change what it knows and how it sounds yourself, any time, from your account.
A call report in your inbox — the caller’s name and what they wanted. You pick up the thread when you’re free instead of finding out three days later that someone rang.
If a caller asks something the assistant isn’t sure about, it takes a message with the full details so you can follow up — and on a phone line it can put them through to you instead. You stay in control: the assistant handles the routine, you handle the exceptions.
No. There’s no contract and no minimum term — you can cancel any time. If it isn’t earning its keep in your business, you shouldn’t be paying for it.
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Answering Your WhatsApp Tonight.

The WhatsApp Plan is live within minutes — scan one code and it starts picking up the calls you miss, on the number you already use. Fourteen days free, no card, cancel any time.

Start free trial